How to Select Your Favorite Images Without Paying Again
Now that you’ve received a notification that your gallery is live, you’re probably wondering how to select your favorite images without paying again. This is a simple process, and here you'll find the step-by-step instructions to get it right.
Step 1: Locate your access code
At this point, you should have received an email with a private access code. If you haven’t, please request it by emailing support@themissingsock.photo, and we’ll respond within 24 hours on weekdays.
Step 2: Enter the gallery
Click on the link you received via email and enter the gallery using your access code to open the album. You can also go to the gallery here.
Step 3: Select a package
Once you’re inside the gallery, you'll be able to preview the images in the Overview section. After clicking on "Order Photos", it will take you to the packages we offer. Select the package you would like to get (it can be the one you prepaid for, or if you’d like more images, you can select a bigger package).
Step 4: Select your favorite images
After choosing a package, click on "Choose Photos". You’ll be able to select the images you like the most in the four different sizes we offer (for printed packages). For digital packages, you can select the images you want to download.
After making your selection, click on "Add to Cart".
Optional step: Individual Products
After adding the package to your cart, you can access the Individual Products section. Here, you can select the class image (if available), individual images in digital format, individual prints, keychains, coffee mugs, canvas wraps, and much more!
Step 5: Redeem your prepaid amount
After you’re ready to complete your selection, go to your shopping cart and confirm that everything is correct. This is where you can adjust the cropping of your printed images, so make sure to confirm the red square is placed correctly.
You’ll need your access code again in this step. If you prepaid, your access code will also act as a coupon code. Enter it under the "Do you have a coupon code?" field and click on Apply. This will deduct your prepaid amount from the total.
Step 6: Proceed to checkout
After applying your code, click on "Proceed to Checkout" and follow the remaining steps to complete the process. 🎉
If you selected standard shipping, the pictures will be sent to your child's school in 10-12 days. Home shipping orders will be sent to production, and once shipped, you’ll receive a postage notification with your tracking number.